At Level one membership you also get:

MEMBERSHIP RATES & CANCELLATION

Details of the membership and other service rates are posted on our website and we reserve the right to change them at any time.

If you take up membership, you get the benefits immediately but your normal right to cancel and demand a full refund for up to seven working days’ from order does not apply.

Once you join for a fixed period, if you cancel you will not be entitled to a refund – this may at first sound harsh but actually you could get all the benefit you need in the first day of membership and to be able to cancel having had all that would not be fair to us.  We hope you understand.

COPYRIGHT & OTHER INTELLECTUAL PROPERTY RIGHTS

Copyright and other intellectual property rights in our website are owned by us and third parties and you are only allowed to make copies of pages (electronic or otherwise) for your own personal use.

UPLOADING CVs AND OTHER CONTENT ON MEDIA MANAGER AGENCY

In uploading CVs and other content for our website you are effectively saying to us:

• You created the content yourself
• Everything you say in your CV is accurate and not misleading in any way
• The content is not offensive
• The content is not defamatory
• The content is not illegal
• The content is lawful
• The content is not discriminatory in any way
• We can use the content to help you obtain a job with the companies you choose to approach.  By the way, we reserve the right not to forward something you submit
• You are over 18 or have your parents permission to become a member and pay for the service.

This means that if you break one of these promises you are going to pay us for anything we end up spending on lawyers to defend ourselves and on paying compensation to other people.

HOW WE OPERATE ON REQUESTS TO APPLY FOR A POSITION

In order to enhance the value of our website to employers and therefore to getting noticed with employers for the benefit of our members, we filter out CVs.  This means that we exercise discretion as to whether to forward your CV to a particular employer.  Whilst this may mean we turn down members’ requests to forward the CV, this is intended to be in the overall interests of all applicants as if we flood employers with CVs that are not suitable, we will not be taken seriously and it is less likely that suitable candidates would get noticed.

We hope you understand and support this long term approach we take to establishing relationships with both members and potential employers and we cannot get into arguments with members over whether our decision is fair because it would take up too much time and prevent this website being effective.  This aspect works on trust and if you are not happy with that we recommend you do not become a member.

KEEP BACKUPS OF YOUR CV

We strongly recommend you keep backup copies of the latest version of you CVs and also make sure you keep a record of which CV has been used for a particular application.  We keep you CV securely in our offline office system but we are not a CV depository and cannot guarantee that all CVs will be retrievable or uncorrupted so we cannot accept responsibility for any loss you incur as a result of our losing or damaging your CV.

PROTECTION AGAINST VIRUSES

All the stuff we upload onto our website is run through a reputable up-to-date virus checker software package for your protection and ours. We all know that no software can protect you from all viruses and other bugs affecting the use of your computer, etc. Therefore we can’t guarantee that you won’t catch something from our website – it is very unlikely and the best thing to do is to make sure that you also have proper protective software and that you keep backups of anything on your system that is important too, because we can’t be responsible for anything you may lose.

LINKED WEBSITES

We allow links to other websites that may be interesting to our readers (including advertisers). We do not have any say over what they do with their website, so when you go on it their terms apply and it is between you and the owners of that website if there is anything wrong – we can’t get involved in any problems you have but we want to make sure our links are in the best interests of our readers so do tells us about it.

LINKING TO MEDIA MANAGER AGENCY

We are delighted when people want to put a link to our website, but if you are a business can you please check with us first. We reserve the right to say “no” if we don’t want to for any reason.

RELYING ON WHAT WE SAY ON MEDIA MANAGER AGENCY

We try to do everything we can to make our website reliable and helpful. For example, we try and make sure information on events is accurate and up-to-date.  Whilst we do our best, we depend on third parties for much of the information regarding vacancies, closing dates for applications, etc, so cannot guarantee what they say. 

Our website is intended to be helpful but does not contain formal advice which should be tailored to your specific needs, so please don’t take anything we say as though it’s gospel.  It’s full of opinions to help you on the road to your dream job but we cannot guarantee you results.  We can just do our best to put you in the strongest position possible.

This even applies to our personal one-on-one and group support services – we give you the benefit of our past experience but each potential employer is different and so we cannot say with certainty how they will respond to particular approaches and strategies.  Therefore, we cannot guarantee results and you are responsible for presenting yourself to best effect and we cannot accept responsibility if you fail to get a job – don’t lose heart but learn from the experience and talk to us again.

AVAILABILITY OF MEDIA MANAGER AGENCY

We really try to keep non-urgent downtime for upgrades to the service and for routine and non-essential maintenance that is within our control to hours when usually there is less traffic to our website.  However, whilst we clearly want our website to be running and available to you as much of the time as possible, given the non-urgent nature of the majority of our services and the fact that we cannot control emergencies, we cannot guarantee that our website is available 100% of the time. 

LIMITATIONS ON OUR LIABILITY TO YOU

In the unlikely event of a problem, we do accept liability of any description, including liability for negligence, for any damages or losses (including, but not limited to loss of business, revenue, profits, or consequential loss) whatsoever resulting from use of or inability to use our website.  This limitation on our liability to you doesn’t apply to losses or damages for personal injury or death which cannot be excluded by law - it is extremely unlikely to apply but we have to mention this by law).  Even if we have any liability to any user, it is limited to the amount paid to us for the service to you that you are enjoying at the time of a liability arising.

ADVERTS

Adverts on our website are not controlled by us so if there is anything you are not happy about as a result of seeing or responding to an advert, please take it up with the owners of the business that is advertising – if you get rough treatment, feel free to contact us about it as we don’t want companies annoying our readers but we will not get involved in the argument between you, nor are we responsible for the outcome of any dealings with an advertiser.

PASSWORD SECURITY

Please make sure you do not disclose your password to anyone because you are responsible for anything done in your account whether it is done by you or not.  Someone else could otherwise spend your credits or do something which loses you your membership and therefore your credits – they might do this by mistake or even on purpose so we recommend you keep it to yourself and if you believe your security has been compromised we recommend you change your password immediately.  Equally, please make sure you chose a non-obvious password.

YOUR PRIVACY

Your privacy is important to us. Our privacy policy applies when you use our website so please look at it.   In particular, please note that we do not store your CV online.  It is securely held on our internal offline system.

COMPLAINTS

If you are unhappy about anything on our website, please contact us info @mediamanageragency.co.uk. We will respond to complaints as quickly as possible.

APPLICABLE LAWS AND JURISDICTION

In the unlikely event of our relationship being less than we would both like, these terms will be interpreted according to English law.  We ask that if you are unhappy with us for any reason you first contact us to resolve it.  If that doesn’t work we ask that we both refer the matter to a neutral third party to resolve it informally.  If all else fails you agree that any matter is to be referred exclusively to English courts of law.

WHO IS BEHIND MEDIA MANAGER AGENCY?

The Media Manager Agency website is owned by Claire Robinson. Claire has worked as a freelancer in Television production for over 8 years, her credits include the BBC, Endemol & Mentorn. Before entering television production Claire worked for 2 years at a recruitment agency and she is also a qualified mentor. You can reach Claire at claire @ mediamanageragency.co.uk or call 0208 099 46 83.